Managing your online reputation
It’s imperative that you have an online review strategy to encourage positive reviews and counter negative ones. Essentially, if you don’t take the time to manage your online reputation, it will manage you instead.
To create a strong offense for positive reviews, and defense for negative reviews, I’d recommend the following eight tips and tactics:
1. Never write, buy, or encourage fake reviews…major no no! Don’t be sketchy. Encourage genuine and real reviews.
2. Be smart about asking your customers for appropriate feedback.
3. Create Blogger and Wordpress blog and update it regularly on particular subject with minimum 400 words content and share on social media
4. When asking for feedback, make sure your customer includes the product or service they used as part of the review.
5. Create google business page and ask your client to write positive review
6. Create a Youtube channel post interesting video every 2 day and share on all social media
7. Always engage with the people who review, whether their comments are positive or negative. For positive comments, be sure to thank them as it may encourage them to leave additional reviews in the future.
8. Don’t panic over negative reviews. They happen. Just remember to take the high road and respond professionally.
It’s imperative that you have an online review strategy to encourage positive reviews and counter negative ones. Essentially, if you don’t take the time to manage your online reputation, it will manage you instead.
To create a strong offense for positive reviews, and defense for negative reviews, I’d recommend the following eight tips and tactics:
1. Never write, buy, or encourage fake reviews…major no no! Don’t be sketchy. Encourage genuine and real reviews.
2. Be smart about asking your customers for appropriate feedback.
3. Create Blogger and Wordpress blog and update it regularly on particular subject with minimum 400 words content and share on social media
4. When asking for feedback, make sure your customer includes the product or service they used as part of the review.
5. Create google business page and ask your client to write positive review
6. Create a Youtube channel post interesting video every 2 day and share on all social media
7. Always engage with the people who review, whether their comments are positive or negative. For positive comments, be sure to thank them as it may encourage them to leave additional reviews in the future.
8. Don’t panic over negative reviews. They happen. Just remember to take the high road and respond professionally.